Frequently Asked Questions |
| Q. |
Do you have a minimum order amount? |
A. |
We don't have a minimum order amount. |
| Q. |
How can I pay for my orders? |
A. |
Our site is secure and you will see this by the PADLOCK sign. We accept Visa and MasterCard through Paypal (an eBay Company). We also accept payment by cheque made payable to Link Exhibition Services Limited. Please use the CONTACT button if you wish to pay by this method BEFORE you place an order. Thank you. |
| Q. |
If I have a backorder when/how will it be shipped? |
A. |
They can be shipped out immediately when they come available or we can ship them with your next order. You will be notified by email if a product is out of stock and if we can offer you a substitute. |
| Q. |
How do you ship the products to me? |
A. |
They are shipped direct from our suppliers to your door. Please allow up to 14 days for delivery. We will contact you immediately if we are aware of any delays that may affect delivery. |
| Q. |
How do I return an item and in what timescale? |
A. |
If the item is faulty or damaged upon delivery please email us immediately using the CONTACT button on the home page. You can return an item for a full refund provided we receive the item within 7 days. |